Answers
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Getting started
Do I need to create an account?
No. Aeyo uses your iCloud identity quietly — no sign-up, no email, no password. Open the app and your list is there. If you’re signed out of iCloud, Aeyo still works; your list lives on the device instead of syncing across them.
Is Aeyo free?
Yes. The full calm experience is free. A premium tier is planned for collaboration at scale and deeper personalization — never the core. Founding Members keep premium for life.
How it works
How does Aeyo know an item's category or how often I buy it?
You give it a name; Aeyo fills in the rest. Some of it comes from how you actually shop, and some from a shared catalog — when one person sorts “milk” into dairy, everyone after them inherits it with a tap. You’re never asked to categorize or schedule anything.
Can I see my purchase history for an item?
Open the item and choose Purchases in its actions. Each recorded purchase is listed with its date, quantity, and store — newest first. This is the record behind every date Aeyo suggests.
Updated July 19, 2026
I joined a shared cart — why are items already organized?
Items from a shared cart arrive carrying the sharer’s category and store labels. Aeyo uses them once, to fill in anything you haven’t set yourself — your own organization is never overwritten. A joined cart also brings its recent purchase rhythm along, so items that were quiet for the sharer arrive quiet for you.
Updated July 19, 2026
Shopping
How do I start Shopping Mode?
If you’ve allowed location, Aeyo opens it automatically when you reach a saved store. You can also start it by hand from any store’s page. In Shopping Mode the list is sorted by aisle, check-off is one tap, and it’s built for one hand and a moving cart.
Permissions
What happens if I don't allow location?
The app still works. Location lets Aeyo open your list automatically when you arrive at a saved store, and auto-fill coordinates for stores you add. Without it, you start Shopping Mode by hand from any store, and enter store locations yourself. Nothing else changes. More on this in the permission principle.
What if I turn off notifications?
You lose only the lock-screen alert when you arrive at a store. Every reminder still appears inside the app, in Insights. Nothing is hidden behind the notification permission.
Privacy
Is my shopping data private?
Yes. Your lists, items, and history stay on your device and sync through your own iCloud — Aeyo has no access to them. Two narrow exceptions: items in a cart you share travel through Aeyo’s relay server so everyone in the cart stays in sync, and the community catalog receives anonymous, aggregated purchase signal, never tied to your identity. Details in the privacy policy.
Updated July 19, 2026
Should I put personal details in item names?
Keep names generic. Item names can join Aeyo’s shared catalog so items match for everyone, so personal details — a person’s name, a private note — belong in an item’s Notes, not its name. Aeyo quietly flags a name that looks personal and keeps the clearly personal ones out of the shared catalog.